How can I get an IP Phone connection?1. You have to ensure internet/data connection at your premises from any ISP who are the member of BD IX. If you have different internet source then please contact in our office.
2. Two passport size photograph.
3. Copy of National ID Card. (You have to show the original ID while submitting the photo copy of NID).
4. A registration form instructed by BTRC which will available at the BDCOM Office.May I need to pay for a new connection?No. there is no connection fee to get the connection just now. But you have to pay Taka 100/= (One Hundred Only) monthly line rent and Taka 15/= as VAT in advance.How can i recharge account by Bank?You can recharge from UCBL (0841301000000277) and Prime bank Limited (12711020027776).
Account Name: BDCOM Online Limited.
And need to send scan copy money receipt to billing@bdcom.com, iptsp@bdcom.com.What is the cost to make a call to ANS operator?The call cost to any domestic operator is taka .65 (sixty five paisa) +15% VAT. Price is subject to change as per the instruction by BTRC.How can I get Softphone and Configure that?You can download X-Lite Softphone on click following link:
X-Lite 3 for Windows, X-Lite 4 for Windows and X-Lite 3 for Mac.
Also, Softphone installation and configuration User Guide: X-Lite 3 & X-Lite 4How can i lock my phone for outgoing call?To lock your phone just Dial *888*(lock code)*(your web password)
Lock Codes are:
0 - Open for all.
1 - Only ISD calls are locked, IPTSP and Local (MOBILE/PSTN) calls are open.
2 - Only KOTHA IP Phone Service Open, Everything else locked.
>=3 - All calls are blocked.
For an example to block all calls except KOTHA IP Phone Service Dial *888*2*12345 (assuming your web password is 12345)If I make a call to others IPTSP operator, will it be free?Yes, All IPTSP to IPTSP call is free of charge. You will get this unlimited free service by paying only the monthly line rent.What is the monthly line rent?The monthly line rent is Taka 100/= (One Hundred Only) and Taka 15/= as VAT which you have to pay in advance.I have no Internet connection and I don't want to use internet but I want to get an IP phone connection. Am I eligible to get the phone connection?Yes, It depends our network coverage. If your premises are near from our network or if you are a prospective corporate client then we can consider the network cost by our self.What are the bandwidth requirements for IP phone?Normally it will demand from 8 kbps to 64 kbps (depends on codec) for voice and 128kbps to 512kbps for video call. If your internet service provider is a member of BD IX then you don't need to worry about bandwidth, because BD IX intra network bandwidth is unconditional/free usable.What type of device is compatible with IP phone service?Regular IP Phone Set, ATA Device, SIP enable Mobile set, Wi-Fi IP Phone and Soft Phone (PC to Phone) are compatible with "KOTHA" IP Phone system.What is IVR / interactive voice response?Interactive Voice Response or IVR is a telephone technology that communicates with a caller through configurable voice menus and data in real time. In an IVR system, callers are given the choice to select options by pressing digits.
